Moon Palace The Grand Cancun All Inclusive | Resort in Cancún

| 8.4 (281 Reviews) |  9 Bathrooms  34 Guests
Cancun Resort | Moon Palace The Grand Cancun All Inclusive

Resort in Cancun, Cancún

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

Moon Palace The Grand Cancun All Inclusive is located in Cancún.

This 1153 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Bar, Guest Services, and several others. This is a 5 star rated property and has over 281 reviews with the average score of 8.4 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1153 Bedrooms Resort if you want to learn more about this RBO place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace The Grand Cancun All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace The Grand Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, , Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Snack bar
  • Kid-friendly buffet
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Parking
  • Free parking
Activities
  • Hand massage
  • Back massage
  • Hairstyling
  • Nightclub/DJ
  • Body scrub
  • Mini golf
  • Facial treatments
  • Spa
  • Kids' club
  • Foot massage
  • Haircut
  • Couples' massage
  • Fitness classes
  • Body wrap
  • Live music/Performance
  • Game room
  • Tennis court
  • Golf course (within 2 miles)
  • Bowling
  • Water park
  • Pedicure
  • Full-body massage
  • Fitness
  • Locker rooms
  • Live sports events (broadcast)
  • Hair treatments
  • Sauna
  • Hair coloring
  • Horseback riding
  • Beach
  • Fishing
  • Snorkeling
  • Spa/Wellness packages
  • Personal trainer
  • Playground
  • Spa lounge/Relaxation area
  • Spa facilities
  • Bike tours
  • Makeup services
  • Cooking class
  • Head massage
  • Massage chair
  • Neck massage
  • Tennis equipment
  • Body treatments
  • Entertainment staff
  • Evening entertainment
  • Hot tub/Jacuzzi
  • Yoga classes
  • Cycling
  • Manicure
  • Pool table
  • Tour or class about local culture
  • Aerobics
  • Massage
  • Beauty services
  • Happy hour
  • Fitness center
  • Private beach area
  • Steam room
  • Ping-pong
Entertainment
  • Indoor play area
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Chapel/Shrine
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Airport shuttle
  • 24-hour front desk
  • Hair/Beauty salon
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Currency exchange
  • Room service
  • Dry cleaning
  • Suit press
  • Tour desk
  • Ironing service
  • Car rental
  • Express check-in/out
  • Shuttle service (additional charge)
  • Shuttle service
  • Lockers
  • Daily housekeeping
  • Business center
  • Airport shuttle (additional charge)
  • Private check-in/out
  • Laundry
  • Valet parking
  • Shared lounge/TV area
  • Baggage storage
  • ATM on site
  • Babysitting/Child services
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Spa
  • Swimming pool toys
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
  • Rooftop pool
  • Heated pool
  • Fenced pool
  • Pool with view
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Guest who book 4 nights or more will get us$500 spa credit. a 16% service fee applies to services paid with spa credit. other terms and conditions may apply, if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, please note that shuttle service between sister properties of palace resort is not included, please note that the "lounge and relaxation area" spa package has an additional charge as does the "beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.83
Location:
8.48
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.45
Aug 24, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very friendly staff. I learned sailing and the water sports staff Alex was very friendly and thaugh me how to control the sail boat. It was a great experience and it was part of all inclusive.
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

View

Garden view

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Toilet with grab rails, Adapted bath, Raised toilet, Roll-in shower, Upper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Entire unit wheelchair accessible, Shower chair

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Swim Up Suite Garden View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Grand Swim Up Suite Garden View

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony, Private pool, Patio, Terrace

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

View

Pool view

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Family Suite Garden View
Room Type: Family
Room Size: 154 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Family Suite Garden View

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Game console, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Dining area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

View

Pool view, Garden view

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Presidential Suite
Room Type: Suite
Room Size: 200 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Presidential Suite

Food & Drink

Fruit, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Guest bathroom, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Private entrance, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Game console, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Kitchen

Dining table, Wine glasses, Kitchen, Coffee machine, Kitchenette

Outdoors

Balcony, Terrace

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Honeymoon Suite - King Size Bed
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
Grand Honeymoon Suite - King Size Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

View

Garden view

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Governor Suite - King Size Bed
Room Type: Suite
Room Size: 151 m2
1 King bed(s) Bed
Grand Governor Suite - King Size Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Private entrance, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Game console, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Spa tub, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Garden view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Toilet with grab rails, Adapted bath, Raised toilet, Roll-in shower, Upper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Entire unit wheelchair accessible, Shower chair

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Deluxe Suite Garden View - Get 3 Free Nights at Punta Cana
Room Type: Suite
Room Size: 77 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Tile/Marble floor, Lockers, Iron, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Wine glasses, Dining table, Coffee machine

Accessibility

Toilet with grab rails, Adapted bath, Raised toilet, Roll-in shower, Upper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Entire unit wheelchair accessible, Shower chair

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $1,095 per night with includes Hot Tub, Parking, TV, Private Beach, Accessibility, Wellness Facilities, Laundry, Pool, Designated Smoking Area, Ocean View, Balcony/Terrace, Business Services, Sports/Activities, Spa, Restaurant, Air Conditioner, View, Oceanfront, Transportation/Shuttle, Toiletries, Internet, Wheelchair Accessible, Security/Safety, Bar, Guest Services, Entertainment, Breakfast, Child Friendly with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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